Store credit for rewards, promotions, and subscriptions.
Introducing IKAWA Home Credit. Store credit for rewards, promotions, and subscriptions.
A NEW WAY TO SPEND
IKAWA Credit is a new way to make purchases on the IKAWA Home Shop. It allows you to get easy access to store credit that can be used to purchase from the IKAWA Home Shop.
You can earn IKAWA Credits by signing up to IKAWA Home Credit here and by participating in one of the exciting offers we have coming up.
WHAT IS IKAWA CREDIT?
IKAWA Credits are a digital form of store credit that can be spent in the IKAWA Home Shop on green coffee, accessories, and shipping.
They are anchored to a value in GBP (£) but can be used in Euros (€) and US Dollars ($) - with an automatic exchange applied when checking out.
1 IKAWA Credit = £1 store credit
HOW DOES IT WORK?
Sign up to IKAWA Home Shop account here and participate in one of our promotions involving IKAWA Credit using your account. IKAWA Credit will automatically be added to your IKAWA Home Shop account.
You will be able to see how many IKAWA Credits you have to spend by clicking on the blue rewards button found at the bottom left of your screen. You will need to be logged into your account to see your up to date credit balance.
Each IKAWA Credit you have is the equivalent of £1 (GBP) to use in the IKAWA Home Shop. This includes green coffees and accessories.
When you are ready to place an order using your IKAWA Credit, click on the bottom left blue rewards button and copy your unique code. Use the IKAWA Home Shop as you would normally and apply your credit by pasting your unique code at check-out.
Your IKAWA Credit balance will be applied to that particular order. If your order total is larger than the value of IKAWA Credit you have on your account, you will need to cover the remaining balance of the order as you would normally.
FREQUENTLY ASKED QUESTIONS
WHAT CAN I SPEND IKAWA CREDIT ON?
You can use IKAWA Credits to purchase from our wide, seasonal range of green coffees. These green coffees are sourced responsibly from the most iconic locations in the world, are some of the highest quality coffees available, and come with recommended roast recipes and roast controls - working perfectly with the IKAWA Home Roasting System.
Credit purchases can also be used to further elevate your experience with IKAWA Home with the latest home roasting accessories in our shop.
Shipping costs can also be covered from your IKAWA Credit.
They cannot be exchanged for cash or be used to purchase the IKAWA Home Roasting System, nor any premium features within the IKAWA Home App. It is not possible to purchase IKAWA Pro products using IKAWA Credits.
WHEN CAN I SPEND MY IKAWA CREDIT?
IKAWA Credit is automatically applied to your Home Shop account within a short period after you have participated in one of our offers. They can be used as soon as they appear within your Rewards Account.
They are valid for a period of 24 months from the issue date and will expire thereafter.
IKAWA Credits on your account are personal to you and non-transferable.
WHY HAVE YOU INTRODUCED IKAWA CREDIT?
Aligned with our commitment to try innovative solutions in pursuit of our vision to create a new, more direct supply chain for coffee, we’ve launched IKAWA Credits to reward users of the IKAWA Home Roasting System with easy access to store credit that can be used on our range of green coffees.
We are excited to hear your response and welcome feedback as we look to bring you more rewards in the future.